Difference between revisions of "Email Forwarding"

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You can create several special email addresses, emails received by these addresses will be forwarded to your members as a SMS message, email or a phone call.   These special email addresses are set in the [[Configuration#Email Settings|Configuration]] screen, the following is a sample of how you might set up these forwarding addresses in the configuration:
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Mission Manager has an 'email forwarding' feature that will forward messages to your team, or a subset of your team, from an email that you send from your email program. The message type can be an email, text message, or robotic sounding phone call.
  
:<u>Forward Prefix for Emails</u>:  emailmyteam
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Note: The email must be properly formatted as outlined below and the sender must be your registered Mission Manager email or text message address.
  
:<u>Forward Prefix for Text Messages</u>: smsmyteam
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To use the feature, you need to create several special email forwarding addresses in the Email Settings section of the [[Configuration#Email Settings|Configuration]] screen. The following is a sample of how you might set up these forwarding addresses in the configuration:
  
:<u>Forward Prefix for Phone Calls</u>: phonemyteam
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:<u>Forward Prefix for Emails</u>: email-teamabbrev
  
If the above prefixes were to be used, you would send messages to the following addresses:
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:<u>Forward Prefix for Text Messages</u>: sms-teamabbrev
  
:<u>[mailto:emailmyteam@missionmanager.net emailmyteam@missionmanager.net]</u> - Will forward the message to all email addresses for all your members
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:<u>Forward Prefix for Phone Calls</u>: phone-teamabbrev
  
:<u>[mailto:smsmyteam@missionmanager.net smsmyteam@missionmanager.net]</u> - Will forward the message to all SMS addresses for all your members
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If the above prefixes were to be used, you would send an email message to the following addresses:
  
:<u>[mailto:phonemyteam@missionmanager.net phonemyteam@missionmanager.net]</u> - Will make a phone call to all your members and read them the message contents
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:<u>[mailto:email-teamabbrev@missionmanager.net email-teamabbrev@missionmanager.net]</u> - Will forward the message to all email addresses for all your members
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:<u>[mailto:sms-teamabbrev@missionmanager.net sms-teamabbrev@missionmanager.net]</u> - Will forward the message to all SMS addresses for all your members
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:<u>[mailto:phone-teamabbrev@missionmanager.net phone-teamabbrev@missionmanager.net]</u> - Will make a phone call to all your members and read them the message contents
  
 
Unit (Team Group Divider) names can also be specified as follows <unit>.<forwardprefix>@missionmanager.net.  Example:  
 
Unit (Team Group Divider) names can also be specified as follows <unit>.<forwardprefix>@missionmanager.net.  Example:  
:<u>[mailto:canine.emailmyteam@missionmanager.net canine.emailmyteam@missionmanager.net]</u>.   
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:<u>[mailto:canine.email-teamabbrev@missionmanager.net canine.email-teamabbrev@missionmanager.net]</u>.   
  
 
*Email prefixes can only contain the characters, 0-9, A-Z, _, or -.  
 
*Email prefixes can only contain the characters, 0-9, A-Z, _, or -.  
  
*Only one email attachment can be sent in your message. If you need to send multiple attachments, send multiple emails.
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*Only one email attachment can be sent in your message. If you need to send multiple attachments, send multiple emails. If you attempt to send an email with multiple attachments, it will fail to go through.
  
 
*Only emails from member email or text message addresses will be accepted for this feature.
 
*Only emails from member email or text message addresses will be accepted for this feature.

Revision as of 00:26, 9 December 2016

Mission Manager has an 'email forwarding' feature that will forward messages to your team, or a subset of your team, from an email that you send from your email program. The message type can be an email, text message, or robotic sounding phone call.

Note: The email must be properly formatted as outlined below and the sender must be your registered Mission Manager email or text message address.

To use the feature, you need to create several special email forwarding addresses in the Email Settings section of the Configuration screen. The following is a sample of how you might set up these forwarding addresses in the configuration:

Forward Prefix for Emails: email-teamabbrev
Forward Prefix for Text Messages: sms-teamabbrev
Forward Prefix for Phone Calls: phone-teamabbrev

If the above prefixes were to be used, you would send an email message to the following addresses:

email-teamabbrev@missionmanager.net - Will forward the message to all email addresses for all your members
sms-teamabbrev@missionmanager.net - Will forward the message to all SMS addresses for all your members
phone-teamabbrev@missionmanager.net - Will make a phone call to all your members and read them the message contents

Unit (Team Group Divider) names can also be specified as follows <unit>.<forwardprefix>@missionmanager.net. Example:

canine.email-teamabbrev@missionmanager.net.
  • Email prefixes can only contain the characters, 0-9, A-Z, _, or -.
  • Only one email attachment can be sent in your message. If you need to send multiple attachments, send multiple emails. If you attempt to send an email with multiple attachments, it will fail to go through.
  • Only emails from member email or text message addresses will be accepted for this feature.
  • Emails cannot be forwarded from the same email address used in the Return email address set in the Configuration.
  • Message forwarding can be delayed up to 5 minutes using this method. So for sending out time critical callout messages, it is still best to log into Mission Manager and use the Messages screen.